Post by rakib1 on Feb 14, 2024 23:38:31 GMT -6
Some people send short trigger phrases to the chat, for example, “hello”, “menu”, “second courses”. Fill your bot with as many of these phrases as possible so that it can guess what the user wants and send him to the right section. be able to fill in all the triggers into the bot - people also write complex phrases or make unpredictable mistakes in words.
For our bot, we have configured a standard message Cambodia Phone Number List that comes in response to an unidentified trigger. The message prompts you to look at the menu, call the administrator, or return to the beginning of the thread: The bot was able to recognize a simple “Where are you” trigger, and responded to a more complex question with a standard message At the same time, the client’s request remains, and it is important to promptly connect a living person who can advise the client.
To prevent the request from getting lost in the heap of other work commands, the chat goes out to the administrator with high priority, as in the case of a bad review. The logic of the bot’s response to an unclear trigger In response to an incomprehensible trigger, we not only promised to quickly send an answer, but also offered to dial the administrator ourselves or select the menus of interest Note! At all steps of the chain, in any section there are buttons “Main Menu” or “One step back”.
For our bot, we have configured a standard message Cambodia Phone Number List that comes in response to an unidentified trigger. The message prompts you to look at the menu, call the administrator, or return to the beginning of the thread: The bot was able to recognize a simple “Where are you” trigger, and responded to a more complex question with a standard message At the same time, the client’s request remains, and it is important to promptly connect a living person who can advise the client.
To prevent the request from getting lost in the heap of other work commands, the chat goes out to the administrator with high priority, as in the case of a bad review. The logic of the bot’s response to an unclear trigger In response to an incomprehensible trigger, we not only promised to quickly send an answer, but also offered to dial the administrator ourselves or select the menus of interest Note! At all steps of the chain, in any section there are buttons “Main Menu” or “One step back”.